-What are the processing times?
2-3 weeks unless stated otherwise.
-How long does it take for an order to arrive after it ships?
Domestic orders take about 2-8 days. International orders take about 1-2 weeks. Please allow up to 24-48 hours for your tracking to update after it is marked shipped.
-How do I contact SimplyWatercolorCo?
There is a "contact us" button on the right side. Or you can email us at firstname.lastname@example.org
-When can I expect a reply after I sent a message?
Replies can take up to 1-3 business days.
-Do you do custom designs?
Not at the moment, sorry!