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FAQ

-What are the processing times?

2-3 weeks unless stated otherwise.

 

-How long does it take for an order to arrive after it ships?

Domestic orders take about 2-8 days. International orders take about 1-2 weeks. Please allow up to 24-48 hours for your tracking to update after it is marked shipped.

 

-How do I contact SimplyWatercolorCo?

There is a "contact us" button on the right side. Or you can email us at simplywatercolorco@gmail.com

 

-When can I expect a reply after I sent a message?

Replies can take up to 1-3 business days.

 

-Do you do custom designs?

Not at the moment, sorry!

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